Terms & Conditions to Siiee.com

1. Introduction
These Terms and Conditions (“Terms”) govern the use of Siiee.com (hereafter referred to as the “Website” or “Service”). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
2. Definitions
2.1 Siiee.com: A mediator platform operating on the dropshipping model, acting as an intermediary between customers and third-party suppliers without holding inventory or managing shipping directly.
2.2 Siiee Business model: A retail model where Siiee.com does not stock products but facilitates sales by transferring customer orders and shipment details to third-party suppliers who then ship the products directly to the customers.
2.3 Third-party Suppliers: Independent entities or businesses that supply products to customers on behalf of Siiee.com.
2.4 Users: Individuals or entities accessing or using the Service, whether registered or not.
3. Registration and Account
3.1 To make purchases on our Website, you need to register for an account. 3.2 When registering, it’s imperative to provide accurate, complete, and up-to-date information. This ensures seamless transactions and communications. 3.3 Safeguarding your account is crucial. We advise using strong, unique passwords and not sharing them. Any breaches or unauthorized activities should be reported immediately.

4. Termination of Account
We reserve the right to terminate or suspend any account at our discretion, without notice, for any conduct we deem to be in violation of these Terms, or which could be harmful to other users, us, third parties, or for any other reason.

Should your account be terminated, you may appeal or address the grounds for termination within 15 days of notice. Causes for termination include, but are not limited to:

4.1 Fraudulent activities or suspicious transactions.

4.2 Misbehavior, such as abuse or harassment towards other users or our staff.

4.3 Sharing content that might be deemed harmful, defamatory, vulgar, or infringing on rights.

4.4 Violation of any intellectual property rights.

4.5 Non-adherence to EU regulations or exploitative actions.

4.6 Efforts to disrupt the Service or our systems.

4.7 Breaches of these Terms or our other policies.

4.8 Any illegal activities or their promotion.

4.9 Dissemination of malicious software or viruses.

5. Data Protection and Privacy
In compliance with the General Data Protection Regulation (GDPR) and other relevant EU laws, we process your personal data in accordance with our Privacy Policy. By using our Website, you consent to this processing and confirm that all data you provide is accurate.
6. Limitation of Liability
Siiee.com will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to, use of, or inability to access or use the Service; (b) any unauthorized access to our servers and/or any personal information stored therein.
7. Governing Law and Jurisdiction
These Terms are governed by and construed under the laws of your country and the European Union. Any disputes arising from these Terms will be resolved in the courts established in the EU.
8. Amendments
We may modify these Terms at any time. Your continued use of the Service after changes are made signifies your agreement to the revised terms.
9. Contact
For any questions about these Terms, please contact us at info@siiee.com.
10. Product Descriptions and Pricing
10.1 We make every effort to ensure the accuracy of product descriptions, images, and pricing provided by third-party suppliers. However, inaccuracies may occur. We can correct any errors or change information at any time without notice.
10.2 Prices are shown inclusive of VAT according to our geotracking technology, however please bare in mind that depending on the customer shipping and billing address at checkout there might be an necessary update to the VAT percentage according to the new information provided.
11. Shipping and Delivery
11.1 Shipping costs and delivery times are provided at the time of checkout and may vary depending on the destination and method chosen.
11.2 We aim to dispatch orders within a specified time frame but do not guarantee any delivery date.
11.3 We are not responsible for any delays caused by third-party carriers or customs processing.
12. Returns and Refunds
12.1 If you are not satisfied with your purchase, you may return the product in its original condition within a specified period from the date of receipt for a refund or exchange, subject to our return policy.
12.2 Return shipping fees are the responsibility of the buyer unless the return is due to our error or defect.
13. Intellectual Property Rights
13.1 All content on the Website, including but not limited to text, graphics, logos, button icons, images, and software, is the property of Siiee.com or its content suppliers and is protected by international copyright laws.
13.2 You are not allowed to reproduce, duplicate, copy, sell, or otherwise exploit the Website or any product image, product listing, product description, price, page layout, page design, trade dress, trademark, logo, or other content for any commercial purpose, without our express written consent.
14. User-Generated Content
14.1 Users may post reviews, comments, and other content, send communications, and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties.
14.2 By submitting content, you grant Siiee.com a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content throughout the world in any media.
15. Third-Party Links
15.1 Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
15.2 You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
16. Disputes and Resolutions
16.1 Any dispute arising from these Terms and Conditions or your use of the Service will first be addressed through amicable negotiations. If such negotiations do not result in a mutually acceptable solution, either party may seek remedies through legal channels.
16.2 Both parties agree to use arbitration, rather than litigation, to resolve any disputes. Arbitration will be held in Oporto – Portugal, and the prevailing party will be entitled to recover its legal fees.
17. International Use
17.1 While we may offer our Service to users around the world, we do not guarantee that the Service or any products within it are appropriate or available for use in all locations. Accessing the Service or ordering products for delivery to jurisdictions where their contents are illegal is prohibited. Users are solely responsible for compliance with local laws.
18. Promotions and Discounts
18.1 From time to time, we may offer promotions or discounts on certain products. These offers are only valid for a specified period, and terms and conditions will be provided at the time of the promotion.
18.2 We reserve the right to modify, suspend, or terminate any promotion or discount at any time without notice.
19. Loyalty Programs and Rewards
19.1 If we offer a loyalty program or reward scheme, terms, and conditions for such programs will be provided separately. Participation in these programs is voluntary.
19.2 Points or rewards earned through such programs may have expiration dates and can be used only as per the guidelines provided.
20. Limitation on Quantity
20.1 We reserve the right to limit the quantity of items purchased per person, per household, or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address.
21. Gift Cards
21.1 Gift cards sold by us have no expiration date unless otherwise specified. They cannot be redeemed for cash unless required by law.
21.2 Lost or stolen gift cards cannot be replaced without proof of purchase.
22. Warranties and Guarantees
22.1 Unless explicitly stated otherwise, all products are sold “as is’ ‘ but with a manufacturers warranty.
22.2 Any warranty or guarantee offered is through the manufacturer and not by Siiee.com. Customers are advised to read and understand these warranties provided by the manufacturer.
23. Force Majeure
23.1 We are not responsible or liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunication failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts, or tribunals, or non-performance of third parties.
24. Indemnification
24.1 You agree to indemnify, defend, and hold harmless Siiee.com, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your account.

25. Siiee.com business Model Acknowledgment
25.1 By using Siiee.com, users acknowledge and understand that we operate as a mediator in dropshipping between customers and third-party suppliers. As such, Siiee.com holds no inventory, does not control the quality of products, nor directly manage the shipping process.
25.2 Siiee.com is dedicated to providing the best possible customer experience by facilitating communication and resolution efforts between customers and suppliers. However, responsibility for the product quality, shipping times, and product warranties rests primarily with the third-party suppliers.

26. Disputes with Suppliers
26.1 In the event of a dispute arising from product quality, shipping delays, or any other product-related concerns, while we are committed to helping facilitate the resolution process, users agree to first address such disputes directly with the involved third-party supplier.
26.2 Siiee.com will, upon request, assist in providing necessary contact information and communication channels to address supplier-related disputes.

27. Product Availability and Supplier Reliability
27.1 Siiee.com does not guarantee the continuous availability of any product listed on the platform due to the reliance on third-party suppliers.
27.2 While we strive to work with reliable and reputable suppliers, Siiee.com does not hold responsibility for any supplier’s failure to fulfill an order, discontinuation of products, or any other unforeseen issues that may arise from the third-party suppliers’ side.

28. Feedback and Continuous Improvement
28.1 We welcome and encourage users to provide feedback regarding suppliers, products, and their overall shopping experience on Siiee.com. Such feedback helps us in curating a more reliable and user-friendly platform.
28.2 We reserve the right to, based on user feedback and our assessments, remove or replace third-party suppliers who consistently fail to meet our platform’s standards and expectations.

29. Supplier-Related Content
29.1 All product descriptions, images, and related content on Siiee.com are based on information provided by third-party suppliers. While we aim to ensure the accuracy of such content, discrepancies may occur. We recommend users to verify critical product details, like specifications or compatibility, with suppliers if deemed necessary.

30. Product Responsibility
30.1 Siiee.com acts as a storefront showcasing products from various third-party suppliers. Responsibility for product safety, quality, and legality rests with these suppliers. While we aim to work with reputable suppliers, we advise users to exercise due diligence, especially when purchasing critical or high-value items.